We look forward to your arrival!

Mahalo for choosing the Sheraton Maui Resort & Spa for your Hawaiian vacation experience.

We truly value your loyalty to Starwood and wanted to remind you of the many benefits that your Starwood Preferred Guest® Status as a Platinum member provides you while staying at the Sheraton Maui.

We'd like to help you get started on your vacation with our Seamless check-in for SPG Platinum members. 


Allow our Front Service Team to get you to your room without having to go to the front desk (available between the hours of 7:00 am - 10:00 pm).               

If you wish to take advantage of this offer please respond via email with answers to the following questions:

  • Which Platinum Welcome Amenity would you like to take advantage of? Continental Breakfast, 500 Bonus Points, or our Local gift which is currently our 50th Anniversary Post Card Book.
  • How many people are travelling with you?
  • What brings you to our Resort this time around?
  • Need help planning your activities? If yes what is the best contact to reach you at?

SPG Platinum members will receive the following:

  • Choose a welcome amenity upon check in of either  500 bonus Starpoints, local gift, or complimentary continental breakfast.
  • Upgrade, based on availability on arrival date, to the best available room or Standard Suite which includes our Ohana Suite or Junior Suite.
  • Should we have availability on your departure date, we will happily extend to you a check out time of 4pm complimentary
  • Feel at ease and let us help you ensure that you have funds available by providing you with check cashing privileges for up to $300 USD per stay
  • Enjoy being able to earn 3 Starpoints per US Dollar which is an increase of 50% more than base earnings

In addition, the Sheraton Maui Resort & Spa offers the following services in appreciation for your Starwood loyalty member status:

  • Complimentary Valet Service

Mahalo once again for your loyalty and we look forward to welcoming you to the Sheraton Maui.  Explore the property and all that we have to offer!

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