Testimonials & Awards



  • 2012 Successful Meetings Pinnacle Award
  • 2012 Trip Advisor Certificate of Excellence Award
  • 2012 TripAdvisor World’s Top 10 Hotel Pools Award
  • 2011 MLT Quality Assurance Award
  • 2011 Apple Vacations Golden Apple Award
  • 2011 Trip Advisor Certificate of Excellence Award
  • 2011 Travel & Leisure “Top 25 Hotels in Hawaii” Award
  • 2011 Travel & Leisure “Top 3 New Spas on Maui” Award – Spa at Black Rock
  • 2011 Successful Meetings Pinnacle Award
  • 2011 Trip Advisor Certificate of Excellence Award
  • 2010 Successful Meetings Pinnacle Award
  • 2010 Trip Advisor Certificate of Excellence Award
  • 2010 Expedia Insiders’ Select Award
  • 2010 Travelocity Excellence Award
  • 2010 Apple Vacations Golden Apple Award
  • 2010 MLT Quality Assurance Award
  • 2010 Highest Overall MPSI Award - Starwood Hotels & Resorts Hawaii & French Polynesia
  • 2009 Successful Meetings Magazine Pinnacle Award
  • 2008 Hawaii Tourism Authority "Keep it Hawaii - Lehua Maka Noe" Award
  • 2008 Travel & Leisure Magazine "Top 25 Hotels in Hawaii" Award
  • 2008 Successful Meetings Magazine Pinnacle Award
  • 2007 Travel & Leisure Magazine "Top 25 Hotels in Hawaii" Award
  • 2007 Starwood Hotels & Resorts "Hotel of the Year" for the Sheraton Brand Award
  • 2006 Successful Meetings Magazine Pinnacle Award
  • Insurance Conference Planner Premium Circle Award.  (Naming us as one of the top 30 properties in North America including all hotel chains.)
  • Sheraton Maui Resort & Spa consistently has the highest Guest Satisfaction Index Scores amongst all Sheratons in North America in addition to the highest Guest Satisfaction and Meeting Planner Satisfaction Scores with Starwood Hawaii


Becky Fink, Sukup Manufacturing Co. 
"I just wanted to let you know how much we enjoyed working with you and everyone else at the Sheraton Maui -- you have an OUTSTANDING group of people working there!  The grounds are beautiful, the food was the BEST, and everyone was so friendly. We loved the Sheraton Maui and my husband and I have both commented that we want to make return trip to the Sheraton Maui for some R & R with our two children. Thanks again for everything and we look forward to working with you in the future.

Sandy Condo, SmartPractice 
"I wanted to give a BIG 'MAHALO' to you and your staff for doing an absolutely phenomenal job for our 'Awesome Practice' Seminar in January 2012. Our seminar ran seamlessly! I couldn't thank you enough for your staff's attention to detail, enthusiasm and hard work. I would especially like to single out your Director of Sales & Marketing, Director of Catering & Convention Services and Banquets Manager. They are absolutely the best of the best! I believe this was our 8th year bringing the seminar to the Sheraton Maui and believe it or not, the three of them never cease to amaze me with their unbelievable attention to detail, their generosity and graciousness. Your staff did such an outstanding job that we booked again for 2013...As they say in your beautiful state Hana Hou!"

Doug & Cindy Bader, Karns Group, Manada West Enterprises, LTD.  
"We have been returning to the Sheraton Maui year after year because it is not only our property of choice but most importantly that of our clients as well. The property, the staff and the whole experience  embody what is the true meaning of Aloha. You and your staff's attention to detail make it make it a very easy and rewarding experience for all concerned. Looking forward to joining with you again soon. Mahalo."

Rosann Marosy, Fellow Activities, IEEE  
"The Fellow Committee Meeting was extremely successful this year because of the work ethic and commitment to quality customer service you and your colleagues demonstrated during our three day meeting. The compliments that I have received on the hotel's courteousness and the excellent food that your chefs prepared for the occasion have been numerous. Thank you for helping to make our meeting a success."

Randell J. McMills, Snr. VP, NXP Semiconductors
"I would like to take the opportunity to both recognize and commend the Sheraton Maui Resort & Spa, your service and your staff. NXP had the challenge to put together a program to give recognition and motivation to our finest Sales people, and with your help it was accomplished in fine style. I would like to give special recognition to your Director of Catering and Convention Services who was instrumental in orchestrating our event. He and his staff were efficient, responsive and committed to satisfying their customers. From the delivery of the boxes to the nightly room drops, to the set-ups for each meal, there was flawless execution."

Marcia Merando LLIF, FLMI - Farm Bureau Insurance
"The Sheraton Maui played host to our All American incentive in April, 2009. Our friends at the Sheraton scored their first WOW! when they hosted us during our site inspection.  Their genuine Aloha spirit shone through in their hospitality, and in their fervent desire to partner with us in celebrating our agents’ sales achievements.  Their enthusiasm never wavered as we collaborated to build a fun, unique and memorable program.  Our 200+ attendees LOVED everything about the Sheraton – from the lush grounds and comfortable yet luxurious property, to the accessibility of BlackRock and Whaler’s Village, to the outstanding hotel staff who made this incentive experience among our most popular ever.  If your group loves Hawaii trips, be sure to consider the Sheraton Maui on Kaanapali Beach!"