Guest Services

Plan Your Stay

Aloha!  We take pride in creating perfect vacations for our guests and look forward to assisting you with your plans.  We invite you to share with us your interests through Plan Your Stay and a member of our professional concierge team will contact you to confirm your requests for reservations.  We look forward to connecting with you soon.

Guest Information
Airport Transportation:
Yes   No  

Please submit this request form at least 48 hours prior to arrival.
If this is urgent, please call the hotel direct at (808) 662-8135.

Dining Reservation
Black Rock Terrace
6:30am - 11:00am
Stroll across a wooden bridge and over a fresh water Koi pond to discover the casual comfort of Black Rock Terrace. Gentle trades whisper through the open-air dining room where you can enjoy our bountiful breakfast buffet. Flexible seating indoors or out offers the warmth of the morning sunshine or the cool afternoon breezes, accompanied by a breathtaking view of Pu’u Keka’a in the distance.

No Reservaion Required

Mai Tai Bar
10:00am - 4:00pm
At the foot of Pu’u Keka’a (Black Rock), you can find a variety of choices from our menu for lunch and drinks at Mai Tai Bar. Just a brief walk from the beach, and in view of our lagoon-style pool, relax and listen to the waves while enjoying a legendary Black Rock Mai Tai.

No Reservaion Required

Cliff Dive Bar
11:00am - 8:30pm
Encircled by the crystal blue waters of our lava-enhanced swimming pool, The Cliff Dive Bar offers hot grilled lunches and tropical specialties throughout the day and into the early evening hours.

No Reservaion Required

Black Rock Steak & Seafood
5:30pm - 9:00pm
Join us at Black Rock Steak and Seafood when the sun goes down. Flexible seating indoors or terrace seating outside offers the gentle evening breezes, accompanied by a breathtaking view of Pu’u Keka’a in the distance.
Teppan-yaki Dan
5:30pm - 9:00pm (Tues - Sat)
Experience the culinary theatrics of Teppan-yaki Dan. Surround yourself in the exotic flair of the Far East as an artful array of contemporary Japanese cuisine is grilled to perfection right before your eyes. Amazement is sure to set in as our talented chefs twirl their knives and create volcanoes of fire while serving up ginger fried rice, lobster, steak, teriyaki chicken and more. Create the perfect pairing of flavors by perusing the specialty sakes, fine wines, and creative cocktails.
Maui Nui Luau
5:00pm Mon, Wed, Fri (Seasonally)
Discover the remarkable stories, history, and culture of the Valley Isle and Kaanapali through the songs and dances of Maui and the Pacific.....Discover Maui Nui Luau. Situated beachfront on award-winning Kaanapali Beach the Maui Nui Luau shares the music, dance and history of the islands right here at the foot of the famous cliff diving point, Black Rock. World renowned Polynesian entertainment producer Tihati Productions presents the best in Hawaiian & Polynesian song and dance, including the spectacular fire knife dance. Enjoy Hawaiian arts and crafts and experience an authentic Hawaiian Imu Ceremony and Pareo Fashion Show.
Dinner Under the Stars
Reservation Only
Sheraton Maui Resort & Spa invites guests to celebrate a romantic evening with loved ones at Hale Pilialoha with its signature “Dinner Under the Stars?. Located on our private Black Rock Lawn at the base of legendary Black Rock makes the ultimate setting for an evening to be remembered. Savor an elegant multi-course dinner and a tropical inspired cocktail and wine menu. Feel the warmth of a Ka’anapali Sunset, and enjoy the tropical glow of tiki torches lighting your beloved’s smile. Enjoy the services of a personal butler to ensure every moment is memorable. Looking for the most romantic engagement story? A “Dinner Under the Stars? at Hale Pilialoha is the perfect way to make lasting memories at Sheraton Maui Resort & Spa, be it a marriage proposal, honeymoon, anniversary, birthday or any special celebration. “Dinner Under the Stars? at Hale Pilialoha can accommodate two to four guests.
Spa At Black Rock
Additional Requests:

Mahalo for allowing us to help plan your stay. Our Sheraton Maui Concierge team will contact you by email or phone to confirm your requests. If you will be a hotel guest of the Sheraton Maui your amenities, dining, spa services and activities will be billed to your room account upon your arrival or charged to your preferred credit card. Please note this is a request for reservations. Your reservation will be confirmed by a Sheraton Maui Concierge team member.

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I have read the cancellation policy (below) and agree to the terms.

Please notify us at least 48 hours in advance if you need to change or cancel any requests. Charges may apply for no shows or changes within 24 hours.