Guest Services

Airport Transfers

Visitors arriving on the island of Maui will land at either the Kahului Airport (Code OGG) or Kapalua West Maui Airport (Code JHM). The Sheraton Maui Resort & Spa does not offer a hotel shuttle from either of these locations, however, several options are available to you.

Transportation from Kahului Airport:

Executive Transportation is available for shuttle services between Kahului Airport, Kapalua Airport and the Sheraton Maui Resort & Spa. They also offer limousines and car services.

For reservations, book on-line or call 1-800-833-2303 or 808-669-2300.

Speedishuttle offers affordable & convenient shuttle services between Kahului Airport and the Sheraton Maui Resort. ADA (wheelchair lift) service is also available. Kindly allow at least one (1) day notice for this service.

For reservations, book on-line or call 1-877-242-5777.

Limousine:   Carey Hawaii Transportation

Car Rental: Rent a car in Hawaii with Avis.  Check out our specials for Sheraton in Hawaii guests.

Driving Directions from Kahului Airport: Approximately 30 miles 

  • Exit following signs to Highway #380 via Dairy Road.
  • Turn left onto Hwy #30 at traffic light
  • Turn left into Kaanapali Resort on Kaanapali Parkway.
  • Hotel is located at end of Kaanapali Parkway.

Kapalua West Maui Airport Transfer options:

Located a short 6 miles from Kaanapali, this airport is served by smaller propeller aircraft. The key airline is Island Air.  Transfer Service is limited to taxi, car rental shuttle and pre-arranged shuttle with one of the above companies; however, please note in any on-line reservations that you need a transfer from the KAPALUA Airport. 

Driving: Rental cars are located off the airport property. Directions from your rental provider will be available at the counter.


Complimentary Shuttle:

Guests of the Sheraton Maui Resort & Spa, Westin Maui Resort and Spa and Westin Ka'anapali Ocean Resort Villas will now have access to a complimentary shuttle that will travel between Ka'anapali and three locations in Lahaina.  All guests will be asked to show their room key prior to boarding the shuttle, whose stops include the Lahaina Cannery Mall, Lahaina Gateway and Hilo Hattie's!

Westin K.O.RSheraton MauiWestin MauiLahaina Cannery MallHilo Hattie'sLahaina Gateway
10:05am10:1010:1510:2010:3510:45
11:05am11:1011:1511:2011:3511:45
12:05pm12:1012:1512:2012:3512:45
1:05pm1:101:151:201:351:45
2:05pm2:102:152:202:352:45
3:05pm3:103:153:203:353:45
4:05pm4:104:154:204:354:45
5:05pm5:105:155:205:355:45
6:05pm6:106:156:206:356:45
7:05pm7:107:157:207:357:45
8:05pm8:108:158:208:358:45
9:05pm9:109:159:209:359:45
10:05pm10:1010:1510:20*10:35*10:45

The listed times above are drop-offs and pick-ups for each location.

*Last Pick up from Lahaina returning back to Ka’anapali is at 10:20pm (Lahaina Cannery Mall) and 10:30pm (Hilo Hattie's).

*** Please note: In adherence with federal law regarding the safe storage of loose items, certain strollers or other large objects may not be allowed on the shuttle. Please contact the front desk or talk to your shuttle driver if you have any questions regarding this policy.